An AI admin assistant for a New Zealand small business
The office jobs to hand over first, the ones to keep, and a month to get it right.
What an AI admin assistant is
A chat AI answers questions. An admin assistant does the work inside your business: it knows your services, prices and customers, prepares the quote or reminder, and hands it to you to approve. The difference is that the work is ready when you open the app, not waiting for you to ask.
Jobs to hand over first
- Quotes and invoices with GST. Line items from your notes, GST at 15%, the same layout every time. See AI for quotes and invoices.
- Overdue invoice reminders. A polite reminder for each one, ready to approve.
- Notes after every call. A summary, the transcript and the next task, so nothing lives only in your head.
- The weekly summary. What came in, what went out and what’s still waiting.
What NOVA ONE does today
NOVA ONE puts the office and the phone in one app. Today shows the one thing to do next. A Jobs board follows every job from the first call to paid. You approve with one tap, and Undo is there if you change your mind. Your team makes quotes and invoices with GST, overdue invoice reminders and the weekly summary, and answers your phone in a New Zealand voice. See NOVA ONE or check the plans.
It runs in your browser, as a desktop app for Windows and Mac, and on your phone from the home screen. Sign-in needs two steps for everyone.
Keep these with you
- Money decisions. Hiring, a price rise, a big order. Check them first: can I afford to hire?
- Anything legal or contractual. Employment, disputes, contracts.
- Complaints. Answer them yourself.
- Customers’ personal information. Know where it’s kept. See AI and the Privacy Act 2020.
A first month
| Week | Do this |
|---|---|
| Week 1 | Add your services, rates and GST number. Make every quote in NOVA ONE and check each one. |
| Week 2 | Turn on overdue invoice reminders. Read and approve each one. |
| Week 3 | Let NOVA ONE answer the phone after practising a call. Read the notes after each call. |
| Week 4 | Read the weekly summary. Keep what saved time, change what didn’t. |
Questions
What is an AI admin assistant?
Software that does a business’s repeat office work, such as quotes, invoices and overdue reminders, and waits for a person’s approval before anything goes out. In NOVA ONE it’s called your team.
Will it send things without me?
No. In NOVA ONE you approve what goes out, with one tap, and Undo is there if you change your mind.
How much does an AI admin assistant cost in NZ?
NOVA ONE is in free beta, and you can start with no card. Plans start at NZ$149 a month plus GST, with the phone and the office on one bill.
Can I use it on my phone?
Yes. Open NOVA ONE in your phone’s browser and add it to the home screen. There are also desktop apps for Windows and Mac.
Hand over the office work.
Quotes, invoices and reminders, ready for your OK. Setting up is free.