NOVA ONE makes your social posts and graphics in your brand, writes quotes and invoices with GST, chases overdue invoices, and answers your phone in a natural Kiwi voice. Nothing goes out until you approve it, and on the phone it always says it’s a digital assistant.
Setting up and practice calls are free, no card needed. What its first 34 sales calls taught us.
Wellesley Street, Auckland, in the tram era
Free while NOVA ONE is in beta. Made in your brand, never posted on its own.
A post made for each platform, with a picture in your brand’s look, checked and waiting for your approval.
Flyers, specials and slides for a toolbox talk or a pitch, made by your team.
Your logo, colours and fonts, set once and used on everything.
Drag, resize, change the text, swap photos and fonts, then download a PNG or PDF.
See the cursor move as your team builds the post, the quote or the slide, and step in any time.
Every post, email, quote and reminder waits for your yes.
Drafted while you’re on the job. Nothing goes out until you approve it.
With GST worked out, from your own price list, ready for your yes.
The email or reply each caller is owed, sent from your own address once you approve it.
A polite reminder drafted for each one, waiting for you.
Ready-made roles that take the first draft of the office work, in one place with your calls.
Ask what happened today, what’s waiting and what to do next, in plain words.
Calls, jobs booked and what’s waiting for you, in one email.
Founding 10
We’re opening 10 founding places for NOVA ONE. You’re on the Starter plan from day one, and Bjorn, NOVA’s founder, sets NOVA ONE up with you himself.
Rather try it yourself first? Setting up and practice calls are still free, with no card needed. Start free.
NOVA ONE is one app for a New Zealand business’s phone and office. It answers your phone when you can’t, works through call lists you approve, and turns every conversation into a lead, then drafts the quote, follow-up or invoice reminder for you to approve. It learns your business from your website, and it only ever states the facts you’ve approved.
Makes your sales calls. Upload a list of NZ businesses. It calls in your hours, asks before it pitches, and books the keen ones in.
Answers your phone. Questions answered from your approved facts, details taken, times booked and urgent calls put through to you.
Turns calls into leads. Every call ends with a transcript, a summary, the lead at the right stage and the next task on your list.
On a PC or your phone, for answering and for sales campaigns.
Call lists, approvals, calling hours, daily limits and one call per number.
Answers from your approved facts, takes details and puts urgent calls through.
Checks your free times and books callers in, only into slots that are really free.
Every call becomes a lead at the right stage, with the follow-up on your list.
Leads and tasks sent to Zapier, Make or your own system through our API and signed webhooks.
Read any call word for word, with a short summary at the top.
Ask once and they’re never rung again, in any number format.
The week in one sentence, your pipeline and campaigns, on your PC or your phone.
A New Zealand voice by default, its pace and warmth tuned, in 22 languages.
The same rules on every call, set by you and kept by NOVA ONE.
Said in its first reply on every call, and again whenever someone asks. It never pretends to be a person.
No invented prices, services, customers or results. If it doesn’t know, it says so and offers a follow-up.
One honest answer and one lighter offer, then it leaves warmly. Ask not to be called and it never calls again.
Sales calls go to New Zealand business numbers on your approved lists, never to private numbers you haven’t listed.
Every number is approved for the day by someone on your team, inside your calling hours and daily limit.
If it reaches voicemail, it hangs up without leaving a message, and tries again later at most once.
Guides for each kind of business, with what NOVA ONE does there.
Answers while you’re on the tools, takes the job details and books the quote visit.
AI phone calls for tradiesBookings, hours and dietary questions handled during the rush, from your approved facts.
Phone answering for hospitalityEvery caller gets an answer and a follow-up task, so no enquiry is lost to voicemail.
The cost of missed calls22 languages, including te reo Māori, Mandarin, Hindi and Korean, with greetings you check first.
Calls in other languagesNOVA ONE books into your calendar, emails from your own address, answers on your own number and sends every lead where you need it.
Call minutes included every month. What are missed calls costing you?
For one business taking and making calls.
100 call minutes a month · Answering and sales calls · Approved facts only · Leads, tasks and transcripts · New Zealand voice and 22 languages · Do-not-call list and calling hours · Dashboard and phone app
NZ$149a month + GST
Start with StarterFor regular sales campaigns.
400 call minutes a month · Webhooks, Zapier and Make · Everything in Starter
NZ$349a month + GST
Start with GrowthFor several businesses or branches.
1,000 call minutes a month · Up to 3 businesses or branches · CRM connections and API · Set up with a NOVA person · Everything in Growth
NZ$790a month + GST
Start with TeamPrices in New Zealand dollars, plus GST, billed monthly. We email you at 80% and 100% of your minutes. At 100%, sales calls pause and your phone is still answered for 20% more. There are no extra-minute charges; upgrade any time. Starter comes with our first-month promise (see Questions below). Setting up and practice calls are free; choose a plan when you’re ready for real calls.
Sign up with your email and business name. It’s free to set up, with no card needed.
NOVA ONE reads your website and drafts what it may say. Approve the facts, pick a voice, and practise calls in your browser.
Choose a plan, connect your own Twilio number, and NOVA ONE starts answering and making the calls you approve.
Open NOVA ONE in Safari, tap Share, then Add to Home Screen.
Open NOVA ONE in Chrome, tap the menu, then Install app.
Open NOVA ONE in Chrome or Edge and choose the install icon in the address bar.
Prefer to talk first? Book a free 30-minute setup call with the NOVA team.
Set NOVA ONE up, and if it hasn’t booked you a job in your first paid month on Starter, or you’re not happy with how it handled your real calls, we’ll refund that month. Setup means you approved the facts NOVA ONE may say, set your calling hours, made at least 3 practice calls and connected your phone number. Email admin@deskwithnova.com within 30 days of your first payment. We refund the Starter plan fee for that month, GST included, to the card you paid with within 10 working days, once per business. It doesn’t cover charges from your phone provider (Twilio). This promise is in addition to your rights under New Zealand law.
Bjorn, NOVA’s founder, sets up the first 10 NOVA ONE businesses himself (our Founding 10), on a video call or in person in Auckland. Founding 10 businesses are on the Starter plan from day one. After that, setup is self-serve with our step-by-step guide, and the Team plan is set up with a NOVA person.
NOVA ONE is one AI team for New Zealand small businesses. It makes your social posts and graphics in your brand, drafts quotes, invoices, follow-ups and overdue invoice reminders, answers your phone and makes sales calls from call lists you approve, and turns every call into a lead with a follow-up task. It speaks in a natural New Zealand voice and says it is a digital assistant.
Yes, on every call. Its greeting checks it has the right business, and its first reply says who is calling, from which company, and that it is a digital assistant. If anyone asks, it says so again. It never pretends to be a person.
Yes, if you connect your Google account in NOVA ONE’s Settings. With one click, NOVA ONE can book appointments in your Google Calendar, in your opening hours and only in free times, and email people from your Gmail or Google Workspace address when they ask for something by email. NOVA ONE only sees whether a time is free or busy; it never reads your emails or your existing events. You can disconnect at any time. Other email providers can be connected with your mailbox login. See our privacy policy for how Google data is handled.
It only states facts you have approved. NOVA ONE drafts them from your website, you check every line, and nothing is used on a call until you approve it. What you don't offer is listed too, so it says no plainly instead of guessing.
Only New Zealand business numbers on lists you upload, only after a named person approves them for that day, only in your calling hours and within a daily limit, and never anyone on your do-not-call list. It calls each number once and rings again only if the business asked for a call back, and it hangs up without speaking if it reaches voicemail.
In our own test calls it started answering in under a second after the other person stopped talking, about the gap you would expect from a person.
22, including New Zealand English, te reo Māori, Mandarin, Hindi, Punjabi, Korean, Japanese, Filipino and Vietnamese. Greetings are translated for you to check before any call.
You get the transcript and a short summary. The person becomes a lead at the right stage, with a follow-up task when one is owed, and you can send leads and tasks to your CRM through Zapier, Make, our API.
No. NOVA ONE is made by NOVA (NOVA Enterprise Limited), a New Zealand company at deskwithnova.com. NovaAI (novaai.co.nz) is a separate New Zealand company with a similar name. The two are not related.
From NZ$149 a month plus GST for 100 call minutes. Growth is NZ$349 for 400 minutes and Team is NZ$790 for 1,000 minutes across up to three businesses.
Set it up for free today, then let it ring you about your own business before you go live. Create your account
Prices in NZ dollars, plus GST · Built and supported in New Zealand by NOVA Enterprise Limited, NZBN 9429052611193 · See pricing
Photos: Wellesley Street, Auckland, National Library of New Zealand (no known copyright restrictions); Automatic Telephone Exchange, Takapuna, Archives New Zealand, CC BY-SA 2.0; Waikumete Cash Store, J.T. Diamond, public domain; Old Telephone Exchange, Takapuna, Bjankuloski06, CC BY 4.0; Ponsonby Road, AnnWoolliams, CC BY-SA 4.0; all via Wikimedia Commons, shown in black and white. All photo credits